We are excited to establish a direct relationship with our guests and to that end prefer when they book their stay with us by either calling 207.230.4028 or reserving a room through our website as opposed to using third paprty travel sites. When you book direct, you’ll enjoy the following benefits:
By removing the middle man in the reservation process, you'll receive the most accurate and up to date information about availability and room descriptions. Unlike travel sites which may claim "last room available," we'll present all available options to you for consideration.
Booking directly through our secure website and or phone allows us to more easily work together should you need to modify your stay and/or add extras to your room. It is that simple.
And should you need to cancel a reservation at the last minute that was made directly through the Inn, and we are able to re-book your room, we will refund your deposit in full. If we are not able to re-book your room, we will credit your deposit towards a future stay at the Captain Swift Inn - so you never lose your deposit.
If you made your reservation through a third party travel agent, and cancel with fewer than 14 days' notice, and we are not able to re-book your room, you will forfeit your deposit.
Direct book guests enjoy complimentary room upgrades and typically are offered an available room in the next price level.
Our book direct guests are able to add money saving specials and a variety of packages to their reservation, which aren't available to guests who book through an online travel agent like booking.com and Expedia.
There are times when an online travel agent will run a sale on one of our rooms - advertising it at a lower price than what is advertised on our website. If that is the case, just let us know and we'll either meet or beat that price. You will always pay the best rate when you book direct.
There are times when we run a "same day sale" on our remaining rooms, saving you an additional 10-15% off our standard room rates and this is only available when you book direct.
Whenever possible, our guests who book directly with us are offered the option to check in earlier than 3 p.m. and extend their check out by an hour until noon.
As part of our Book Direct and Save Special, you pay 5% less than when you book through an online travel service. Although the posted standard rates on our website are the same as those posted on travel sites, guests who book directly with us do not pay the additional 5% fee, which we add to guest reservations booked through travel sites.