We pride ourselves in being a small lodging establishment and being owner occupied. We are always here; are accessible and able to address any situation should it arise. And because we are small and attentive to the every detail, you can rest assured that our property is immaculate. When Covid cases were on the rise, we not only adhered to all Federal, State and CDC guidelines, we also implemented additional protocols to help keep our guests safe. These changes to cleaning protocols; social distancing; flexible and stress-free cancellations were just some of what you can expect as our guest!
Despite the fact that the Center for Disease Control has lifted restrictions and mandated enhanced cleaning protocols and social distancing, we've decided to proceed with caution and are continuing with many safety measures - some perhaps on a temporary basis, while others are now just the new way we will run our Inn because we consider them to be "best practices."
In the email confirmation prior to your arrival you were provided with a link to the Inn's Welcome Book. We ask that you download the Welcome Book to your phone as it is a handy resource for you to use during your entire stay. It provides everything you can possibly need to know beginning with directions on how to find us; links to local weather, what to do from arrival to departure to include how to check-in; breakfast service options; the operation of the electronics in your room; the code to use to enter the Inn after 10 p.m.; a complete Local Area Guide and more!
Our enhanced cleaning protocols take more time. When we can, we are happy to check guests in one hour earlier than our 3 pm check-in and priority is given to those guests who booked directly with us as opposed to through a booking agent.
For guests interested in minimizing interaction and optimizing social distancing, we offer the opportunity for a self check-in. If you are interested in this, please let us know in advance of your arrival date and we will email you the necessary information.
In an effort to provide social distancing during the check-in process, we are still asking that you call or text as us 207.230.4028 before you enter the Inn so we can be sure we are ready for your check-in. This allows us to check one couple in at a time - we thank you in advance for your patience and understanding.
Fully vaccinated guests can elect not to wear a mask or face covering while at the Inn, while guests not fully vaccinated are strongly encouraged and it is recommended by Maine's CDC that masks be worn. Disposable masks are available for your use by each of the three doors.
We are continuing with most of the enhanced cleaning protocols that were in place during the height of the Covid virus. We are continuing to social distance in our dining room and have two set breakfast dining times to choose from. And during the nicer weather, we offer dining on our deck as well. Our staff will continue to wear a face mask while they work and gloves when they serve your breakfast.
In preparation for your arrival, we still remove all the unused glasses, mugs, plates and utensils stored in guest rooms and clean and sanitize them before returning them to your room. We make no assumptions that if items appear to be clean and not used by the previous guest that they are clean. As a result, we are most likely sanitizing and cleaning unused and clean items from guest rooms but that is the only way we know for sure that those items are truly ready for you.
Likewise, we've removed all guidebooks and local magazines, from the guests rooms to reduce high contact items. If you'd like a guidebook you'll find those at the ramp door. We've returned the pens and notepads to guest rooms, and now disinfect the pens before each new guest arrival.
Multi-use items like condiments and salt and pepper are now available in single use packets or single-serve dishes and when our team members are serving you they will be wearing protective face coverings and sanitary gloves.
We still provide daily housekeeping, but it is now available upon request only. We no longer make the assumption that all guests want our team in their room each day to provide room service. So in a desire to offer you the safest experience while at the Inn, and in following the recommendations from our hospitality associations, we currently are not "automatically" servicing rooms each day, but service is always available - simply leave your service sign your door before noon and our team will provide service. They will not enter a room if the service sign is not displayed. If you elect not to have daily service, we have included canvas laundry bags in your room and ask that you place your used towels in the bag and leave the bag outside your door and we will provide you fresh towels. In addition, please leave garbage and recycling containers and any delivered breakfast service items outside your door and we will remove and replace dishes as necessary.
If you would like our team to come in and refresh your room, we are happy to do so; please be sure to let us know either the night before; during breakfast or leave your service sign on your door.
We've added stations throughout our common areas where you'll have access to disinfectant wipes, hand sanitizer, gloves and masks during your stay should you choose to use them. In addition, a package of disinfectant wipes and hand sanitizer are placed in each guest room in case you want them for increased safety purposes.
Prior to your arrival, we have always laundered all linens in your guestroom - this includes your pillow shams; comforter which is tucked within your triple sheet; all sheets and the coverlet that tops your bed. During this time we are taking additional steps and have temporarily removed decorative pillows and bed scarves.
Our cleaning process has always been to disinfect all surfaces of our whirlpool tubs and also fill the tub with water and bleach and run the whirlpool for 10-15 minutes to clean the jets. We do this after each guest checks out of our suites which contain the whirlpool tubs.
All upholstered furniture is cleaned daily with a UV Ultraviolet germicidal lamp, and all high contact areas are cleaned multiple times during the day to include interior and exterior banisters, light switches, remotes, lamp turns, door handles and more.
Looking to reduce high contact points, we suspended our First Course European inspired buffet. Knowing that this has been a guest favorite in the overall breakfast experience, you will still be able to enjoy all the items that have been previously offered on the buffet - the difference is now you will have to pre-select the items off a menu the night before which gives us time to have them ready the next morning to deliver to your table, either in the dining room or on our deck, as well as to your guestroom if you prefer.
Our full three-course breakfast will only be available to guests dining in our dining room or on our dining deck, weather permitting. To reduce the number of guests dining at any particular time, you will pre-select your desired breakfast time. You'll be asked to make your breakfast decisions and pick a breakfast time the night before. When outside dining is not an option and/or when the Inn is more than 50% booked, there will be only two breakfast seatings - one at 8:00 a.m. and the other at 9:30 a.m. This ensures that fewer guests will be dining at any given time and provides social distance during the breakfast service. Our team wears protective face coverings and gloves as long as is recommended by the CDC and State of Maine when serving your food.
Guests can now enjoy our Two-Course European breakfast service. Guests who chose this option will select First-Course items listed on our Breakfast Selection form and will also enjoy our second-course offering, which is the prepared fruit of the day and might be apple turnovers, a blueberry tart with lemon cream or rum raisin pears with apple jack brandy - just to name a few. Guests who opt for in-room breakfast will not receive the third-course, which is the breakfast of the day. Our three-course breakfast is always available, but you have to elect to have breakfast in the dining room or on the deck.
Guests have the opportunity to bring dinner in from any of our area restaurants, or have it delivered, and enjoy it in our dining room or on our deck. Just let us know in advance and we'll have the table set for you, we'll light the candle and the music will already be on! And if you'd like to enjoy a glass of wine with dinner, just let us know and we'll add it to your tab!
If you prefer to bring your dinner back to your room, that is also an option. Please let us know and we'll provide tray tables, utensils and plates to make your dine-in experience more enjoyable. Please leave all items outside your door when you are done and we will remove it for you.
Our cookie jars may be gone but not the cookies! For your safety, we are wrapping our chocolate chip, oatmeal raisin and macadamia cranberry nut cookies and they will be on a platter in the Keeping Room. And our inn-blended trail mix; other inn-baked goodies, and our local chocolate covered blueberries, will also be individually wrapped or bagged for you to "grab and go."